Confidentiality

Privacy Policy

Discretion, client anonymity, and responsible data management.

Client Data Safeguards

Maison Éloraine de Lys collects personal contact information (full name, phone number, and delivery destination) solely for the purpose of coordinating order verification, white-glove courier dispatch, and customer service.

We never sell, rent, or trade your personal information to third-party marketing brokers.

Public Order Masking

To safeguard your privacy on our public tracking portal, recipient names are automatically masked (e.g., 'R*** V***') and precise street addresses are excluded from public lookup responses.